Privacy Policy
Last updated: January 1, 2025
At Joyo Digitama Solusi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
Personal Information
When you contact us or engage with our services, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Company name and job title
- Any additional information you voluntarily provide in communications with us
Technical Information
When you visit our website, we automatically collect certain technical information:
- IP address and geolocation data
- Browser type and version
- Device information (type, operating system)
- Usage patterns, including pages visited, time spent, and navigation paths
- Referring website and search terms used
IoT and Operational Data
When you use our IoT solutions and industrial platforms, we may collect:
- Sensor readings and device telemetry
- Operational data from connected devices and machinery
- Performance metrics and system health information
- Alert and notification data from monitoring systems
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To deliver, maintain, and improve our software products and IoT solutions
- Communication: To respond to your inquiries, send project updates, and provide technical support
- Security: To protect our systems, detect fraud, and prevent unauthorized access
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Analytics: To analyze usage patterns and improve our website and services
3. Data Protection
We implement robust security measures to protect your data:
- Encryption: All data in transit is encrypted using TLS/SSL protocols. Sensitive data at rest is encrypted using industry-standard algorithms
- Access Controls: Strict role-based access controls limit who can access your data within our organization
- Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential threats
- Indonesian Regulations: We comply with Indonesian data protection regulations, including the Personal Data Protection (PDP) Law (UU PDP), ensuring your data is handled in accordance with local legal requirements
4. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you
- Correction: You can request corrections to any inaccurate or incomplete personal data
- Deletion: You can request deletion of your personal data, subject to legal retention requirements
- Opt-out: You can opt out of marketing communications at any time by contacting us or using the unsubscribe link
- Data Portability: You can request your data in a structured, commonly used, and machine-readable format
To exercise any of these rights, please contact us using the details provided below.
5. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: